The most resilient organizations don’t react to disruption. They architect for it.

In this interview, Lindsey Lee from Bissell shares how the company transformed their supply chain operations during COVID-19 disruption using o9's Digital Brain platform. She discusses Bissell's 150-year history of innovation and how they needed an end-to-end solution to handle component shortages, scenario planning, and inventory optimization.

The implementation of o9's Multi-Echelon Inventory Optimization solution enabled Bissell to reduce safety stock by 10% while improving service levels, reduce cross-regional shipments and chargebacks, and shift from weeks-long analysis to hours-long scenario planning.