Shurtape: Interview with Kyle Stephens, Demand Manager

Watch our interview with Kyle Stephens, Demand Manager at Shurtape Technologies. We spoke with Kyle at o9's aim10x Americas Summit in September 2025 in Dallas, Texas.

In this interview, Kyle shares how Shurtape responded to the challenges of COVID by leading a company-wide transformation across technology, processes, and people - strengthening demand planning, improving service performance, and building a culture of trust and accountability to support long-term growth.

Integrated Flow & Capacity Planning for Grocery Retailers

Grocery retailers are operating in an environment where consumer demand is more volatile, while local events and competitor activity distort store-level demand, fulfillment networks are more complex, and execution capacity is increasingly constrained.

Promotions shift. Holidays spike demand. Weather changes store demand overnight. Merchants create manual pushes.

At its core, Flow & Capacity Planning connects demand, inventory, transportation, DC operations, store receiving capacity, and business priorities into a single time-phased planning process.