March 13, 2026
o9 | Shurtape - Client Interview
Watch our interview with Kyle Stephens, Demand Manager at Shurtape Technologies. We spoke with Kyle at o9's aim10x Americas Summit in September 2025 in Dallas, Texas.
In this interview, Kyle shares how Shurtape responded to the challenges of COVID by leading a company-wide transformation across technology, processes, and people - strengthening demand planning, improving service performance, and building a culture of trust and accountability to support long-term growth.
