July 20, 2026
Canyon Client Interview: Achieving End-to-End Visibility and Execution
What if your enterprise could eliminate fragmented spreadsheets and predict consumer demand down to the exact size and color of a product? In the fast-moving cycling industry, staying ahead of customer preferences and supply chain constraints requires a shift from reactive guessing to real-time data synchronization.
In this interview, Paul Tips, Product Owner at Canyon, shares the high-level story of their digital transformation journey with o9 Solutions. Paul outlines how Canyon moved away from disconnected Excel files to establish a unified platform that serves as a single source of truth across various teams, streamlining communication and eliminating data leakage.
He highlights Canyon's major operational shift from planning macro-level demand to executing hyper-granular planning at the specific size and color level. This newfound precision allows them to maximize product availability while simultaneously driving down excess inventory.
Describing the implementation journey as a thrilling "rollercoaster," Paul also offers invaluable, practical advice for any organization looking to future-proof their supply chain.
