IDC Technology Spotlight Report

Decision AI: Partnership Between Human and Machine — the Unlock to Faster (and Better) Response Decision Model

Philips
Acuity Brands, Inc.
Apollo Tyres
aioneers
Envu
Kyowa Kirin
TVS Motor Company
Coca-Cola Bottlers Japan
Summit Materials
M. Dias Branco
Fanatics
Marks & Spencer

PROVEN VALUE DELIVERY ACROSS 30+ INDUSTRIES

According to IDC’s research, a variety of macro and competitive pressures are stretching supply chains, placing heightened focus on organizational efficiency, requiring increased insights, and demanding faster responsiveness in decision-making.

In this report, IDC shares that Agentic AI is emerging as a critical component of touchless planning and quick decisioning, and how next-generation enterprise planning platforms like the o9 Digital Brain are critical to accelerate supply chain response times, improve processes and automate decision-making.

Between 2024 and 2025, o9 introduced several enhancements to the Digital Brain platform, focusing on AI-driven capabilities:

  • AI Agents for Planning and Execution

    These agents assist decision-makers by analyzing large datasets and providing insights into operational trends, potential risks, and recommended actions. They combine generative AI with the Enterprise Knowledge Graph to support informed decision-making.

  • Performance POst-Game Analysis (PGA)

    This feature helps organizations understand deviations between planned and actual outcomes. It includes tools for identifying performance gaps, conducting root-cause analysis, and generating narrative insights to support continuous improvement.

  • Self-Service Fast Innovation Platform

    This offering enables users to customize and extend their planning capabilities through a low-code/no-code interface. It supports ongoing innovation and adaptation of business processes within the existing platform environment.

Our AI-powered software platform is used by large organizations across more than 30 industry sectors to improve operational efficiency and responsiveness by digitizing processes ranging from day-to-day execution to long-term strategic planning.

Igor Rikalo

President & COO at o9

Live Demo

Want to experience the o9 Digital Brain in your organization? Discuss it with an o9 expert on an online call.