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Article

Reinventing supply chain planning for the telecommunications industry

Telecom blog header
o9

o9

The Digital Brain Platform

2 read min

The telecommunications industry is shaping the world around us. Devices are everywhere; globally, the number of devices per person will rise to 3.6 by 2023. Companies are promoting policies like ”Live and work anywhere.” Advancements in telecom technology are changing the operating models for business and life.

This convergence of trends, especially as TV, internet, and mobile blend together, kicked off the recent aim10x webinar, hosted by Krishna Kulankara, EVP & Vikram Parvataneni, SVP at o9 Solutions. It brought to light that a physical supply chain is behind the digital world that exists all around us.

As advancements continue, detailed planning can enable operators to stay ahead of customer demand for new services and offerings. As Krishna said, “ what it means for planning overall is that nothing remains constant. You have to continuously evolve planning systems and solutions to meet the needs of the business.”

Living up to lofty telecom customer expectations requires planning through many simultaneous challenges. Four quotes, in particular, characterized the challenges:

  1. “The business is changing so fast, and the systems and processes do not evolve at the same speed.”
  2. “Most of the planning tends to happen in spreadsheets. And people are doing it in a very, very siloed manner.”
  3. “…subscriber growth drives most of the business expansion, and then how does that tie to everything else in terms of device planning, infrastructure planning, and so on?”
  4. “Across devices and the network, how do you plan for short life cycle products?”

Overcoming planning challenges

To overcome these challenges, telecom supply chains must reinvent their ways of working, aligning the organization, its technology, and its processes. These digital operating models break the burdens of siloed planning and empower the types of decisions that create value across business units. 

o9 Solutions’ whitepaper, "Build critical end-to-end Demand and Supply capabilities for Telecom network infrastructure planning", elaborates on what that means for those providing the offerings and services that are omnipresent today. The process includes:

  • Building demand sensing and shaping capabilities
  • Translating demand to supply at a granular level
  • Manage the supply planning strategy to collaborate on and execute order allocation. 

Learn more and get your hands on the whitepaper here.

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About the authors

o9

o9

The Digital Brain Platform

o9 Solutions is a leading Enterprise Knowledge and AI-powered platform helping companies build Agile, Adaptive & Autonomous Planning & Execution Models for transforming enterprise decision-making in environments of rising volatility and uncertainty. Whether it is improving forecast accuracy, matching demand and supply and driving collaboration across the multi-tier supply chain to improve resilience at optimal costs and inventory, or optimizing new product and commercial initiatives to drive revenue growth and margins, decision-making processes from long-range to tactical to execution horizon can be made faster and smarter and connected on o9’s Digital Brain Platform.
o9 brings together game-changing technology innovations — such as innovative enterprise knowledge graph modeling, big data analytics, advanced algorithms for forecasting, demand/supply balancing, scenario planning, real time learning, collaboration, generative and agentic AI, easy-to-use interfaces and cloud-based delivery, and innovative management methods — as well as organization, process and change management best practices to transform decision-making speed and intelligence.

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