April 24, 2025
Pandora: Crafting a Consumer-Centric Future in Retail
Danish accessible luxury jewelry brand Pandora is on a journey to become truly consumer-centric in the face of evolving shopper expectations for omnichannel and personalized experiences, speed, and convenience.
To achieve this, the company is breaking down its sales, merchandising, distribution, and manufacturing silos with the o9 platform to improve product availability and inventory turnover by enabling production to respond faster to one unified demand signal.
In this session, Kristofer Löhmos, SVP Global Merchandising at Pandora, will share the status of Pandora’s journey, the organizational framework driving it, and his vision for an end-to-end transformation that will enable the company not just to respond to demand but also shape it through Assortment Planning and Revenue Growth Management.
