white paper

Multi-tier collaboration: The next frontier in supply chain planning

Supply chains are global ecosystems. Leading companies are leveraging technology to collaborate with all partners and achieve closer alignment.

PROVEN VALUE DELIVERY ACROSS 30+ INDUSTRIES

In this white paper, you’ll learn:

Enterprise-wide interaction
The benefits of collaborating across multiple tiers removes silos and maintains a flow of information.
Multi-tier connectivity
What’s required for multi-tier supply chain connections? Think people, process, and tools.
Supplier collaboration
The need for supplier collaboration is massive. Where do you begin and how to achieve rapid impact?

“o9 is moving the team’s workload and energy away from executing mundane, tedious tasks like determining how many units of each SKU go to each store every single week. We're moving them upstream into preseason planning, into developing strategy, and then the system executes automatically.”

Brady Coady

Associate Vice President of Allocations and Merchandise

tagline

Understand why the need for multi-tier collaboration is higher than ever

Network-wide impact
Effective multi-tier collaboration creates benefits for the entire network across a variety of use cases

Improved decision making
OEMs and suppliers can make better, more informed decision both in the short-term (e.g., allocation of constrained supply) and long-term (e.g., resource investment)

Increase end-to-end visibility
Visualize the state of the supply chain and sense disruptions faster

Supply chain agility and resilience
React faster and in a more structured way, rather than firefighting with ad hoc methods

Tech backbone
Connecting the network requires the correct level of technical sophistication

Higher margins
Improved collaborative decision-making will lead to less avoidable disruptions (and subsequent expedite costs)

O9 srm from tension to trust white paper mockup

From Tension to Trust: Unlocking Supplier Network Value with AI in 2026

A supply chain is only as strong as its weakest link, and in many instances, that link is hidden upstream. Supplier collaboration, once considered a side activity, is now the difference between stability and chaos.

It’s one thing to find the weak link. It’s another to fix it fast. Learn how AI turns supply tension into trust at scale.

Transform supplier collaboration with real-time risk insights, unified planning, and AI-powered action.