February 9, 2022
30 min Listen
Explore how to facilitate transformational change and gain employee buy-in with a former VP of Planning at Johnson & Johnson.
From witnessing corporate mergers and acquisitions after the fall of the Berlin Wall to hedging business constraints during the COVID-19 pandemic, Philippe Lambotte brings unique experience to the digital transformation process.
In this episode of Masters of Digital Transformation, Philippe, former VP Planning at Johnson & Johnson, speaks about his experience in facilitating transformation across multiple organizations including Kraft Heinz, Merck, Johnson & Johnson, Mattel, and Tonal Systems.
Philippe offers great insights in facilitating transformation across a variety of industries, explains how globalization trends have come full circle, and shares why making transformation relevant at the employee level is a necessary component of change leadership.
Key Takeaways
From Global Back to Local: In the 1990s and 2000s, many companies globally outsourced their manufacturing processes to reduce costs. But in recent years, supply chain disruptions fueled by climate change (e.g., extreme weather, etc.) are causing companies to return to local manufacturing processes to help improve product lead times and ease supply chain constraints.
Transformational Common Standards: Throughout the COVID crisis, QR Codes (derived from UCC AI standards) have become a pandemic MVP by allowing individuals across the globe to show digital proof of vaccination while traveling or dining in a restaurant. Philippe points out that this technology might not even exist if it wasn’t for industry leaders, retailers, and manufacturers developing the UCC standards. He believes that future innovations rely on continued industry stakeholder collaborations to develop common standards to be used by organizations across industries.
Understand How Change is Perceived: Gaining buy-in for change requires a strong vision and end goal, but employees also need to see the incremental phases to maintain morale. For employees that are in the day-to-day work of an organization’s transformation, are they seeing beneficial changes or, as Philippe says, “are they seeing a long, painful journey where you have to double the number of hours to build the future?”
About the authors
o9
The Digital Brain Platform
o9 Solutions is a leading Enterprise Knowledge and AI-powered platform helping companies build Agile, Adaptive & Autonomous Planning & Execution Models for transforming enterprise decision-making in environments of rising volatility and uncertainty. Whether it is improving forecast accuracy, matching demand and supply and driving collaboration across the multi-tier supply chain to improve resilience at optimal costs and inventory, or optimizing new product and commercial initiatives to drive revenue growth and margins, decision-making processes from long-range to tactical to execution horizon can be made faster and smarter and connected on o9’s Digital Brain Platform.
o9 brings together game-changing technology innovations — such as innovative enterprise knowledge graph modeling, big data analytics, advanced algorithms for forecasting, demand/supply balancing, scenario planning, real time learning, collaboration, generative and agentic AI, easy-to-use interfaces and cloud-based delivery, and innovative management methods — as well as organization, process and change management best practices to transform decision-making speed and intelligence.
