February 3, 2021
28 min Listen
Philips’ Chief Supply Chain Officer shares the company’s journey to achieve 80% touchless forecasting.
In this episode of Masters of Digital Transformation, Tony sits down with Ivanka Janssen, CSCO of Royal Phillips. Ivanka shares her insights on her organization’s learning curve as she works on making her forecasting 80% AI-driven and completely touchless. From prioritizing diversity to Python workshops, which are open to all employees, Ivanka’s organization is working to prepare employees for the future of automation, robotization, and digitalization.
Key Takeaways
- Diversity: Ivanka stresses the importance of diversifying talent. Blending teams of experienced professionals with more traditional views on supply chain with younger employees is crucial to success.
- COVID Learnings: COVID has taught us many valuable lessons that can be carried with us into the “new normal.” For Ivanka, this is investing in data platforms that can help ensure correct lead times, collaboration along the supply chain, and making decisions based on real-time data.
- Humans vs Robots: Ivanka explains that robotization is not about the replacement of humans, but rather the re-skilling and redefining of traditional jobs to be more data management-focused and allowing for operations to be more agile and create a steadier output.
- Sustainability: Supply chains can be more sustainable and Ivanka is passionate about designing ecommerce packaging to have minimal air, reduced plastics, have the ability be managed by automation or a robot. Philips is also working towards using 0 air freight, and 100% renewable energy.
Advice: Ivanka’s advice to individual success: Be yourself, continuously develop yourself, and always ask for feedback.
About the authors
o9
The Digital Brain Platform
o9 Solutions is a leading Enterprise Knowledge and AI-powered platform helping companies build Agile, Adaptive & Autonomous Planning & Execution Models for transforming enterprise decision-making in environments of rising volatility and uncertainty. Whether it is improving forecast accuracy, matching demand and supply and driving collaboration across the multi-tier supply chain to improve resilience at optimal costs and inventory, or optimizing new product and commercial initiatives to drive revenue growth and margins, decision-making processes from long-range to tactical to execution horizon can be made faster and smarter and connected on o9’s Digital Brain Platform.
o9 brings together game-changing technology innovations — such as innovative enterprise knowledge graph modeling, big data analytics, advanced algorithms for forecasting, demand/supply balancing, scenario planning, real time learning, collaboration, generative and agentic AI, easy-to-use interfaces and cloud-based delivery, and innovative management methods — as well as organization, process and change management best practices to transform decision-making speed and intelligence.
