January 7, 2021
33 min Listen
A former Caterpillar supply chain executive explores the obstacles to digital transformation.
In this episode of Masters of Digital Transformation, Tony Saldanha sits down with Pat Murzyn, former Director of Global Supply Excellence at Caterpillar, and Raghav Ranganathan, SVP at o9 Solutions. They discuss what it takes to make a digital transformation journey successful, including change management, executive buy-in, and the concept of a “value network.”
Key Takeaways
- Change management: Pat shares his personal change management success story. He created a collegial accountability network, which enhanced collaboration and helped his team improve supplier performance.
- Executive buy-in: Be supported along your transformation journey. Measure stages of success. Showcase results.
- Value network: The term “supply chain” is more a “value network” with interconnected semi-autonomous nodes and distribution links. Hardwiring change is crucial to mastering the future of planning.
- Breaking it down: To make a digital transformation successful, you need to first define your project scope, scale, authority, and accountability.
- Identifying leadership journeys: Business leaders take smaller steps early in their personal career journeys. Pat advises how best to justify dramatic transformation.
About the authors
o9
The Digital Brain Platform
o9 Solutions is a leading AI-powered platform for integrated business planning and decision-making for the enterprise. Whether it is driving demand, aligning demand and supply, or optimizing commercial initiatives, any planning process can be made faster and smarter with o9’s AI-powered digital solutions. o9 brings together technology innovations—such as graph-based enterprise modeling, big data analytics, advanced algorithms for scenario planning, collaborative portals, easy-to-use interfaces and cloud-based delivery—into one platform.
