July 5, 2023
35 min Listen
Matt Gabriel joins Masters of Digital Transformation to discuss the state of supply chain digital transformations in 2023 based on what the global professional services firm has seen amongst their clients.
At the end of 2022, we examined the biggest supply chain pain points we expected to see across the globe and how organizations might address them, from diversifying supply sources to ease the pain from global shortages to leveraging planning technology to make networks more resilient.
The demand for enterprise planning technology has not slowed down since. A recent Gartner survey reported that 87% of senior business leaders say making digital investments remains a priority this year.
With 2023 now halfway over, it’s the perfect time to step back and do a pulse check on the main digital transformation challenges supply chain leaders are facing.
In this episode of Masters of Digital Transformation, we sit down with Matt Gabriel, Vice President of Supply Chain Global Consulting at Genpact, to discuss the state of supply chain digital transformations in 2023 based on what the global professional services firm has seen amongst their clients.
Matt joins host Caleb Masters to explore:
- Why data is the most critical topic (no one wants to talk about)
“Good decisions based on bad data are just bad decisions waiting to come to light later.”
- What the end result of digital transformation should be
"It comes back to the visibility, the agility, adaptability, those items that have obviously become buzzwords over the past few years, but the digital transformations that clients go through; it's really about enabling those things to happen.
- How to think differently about change management
“I think your change management as a capability really needs a bit of a rebranding because you're really talking about success insurance.”
About the authors
o9
The Digital Brain Platform
o9 Solutions is a leading Enterprise Knowledge and AI-powered platform helping companies build Agile, Adaptive & Autonomous Planning & Execution Models for transforming enterprise decision-making in environments of rising volatility and uncertainty. Whether it is improving forecast accuracy, matching demand and supply and driving collaboration across the multi-tier supply chain to improve resilience at optimal costs and inventory, or optimizing new product and commercial initiatives to drive revenue growth and margins, decision-making processes from long-range to tactical to execution horizon can be made faster and smarter and connected on o9’s Digital Brain Platform.
o9 brings together game-changing technology innovations — such as innovative enterprise knowledge graph modeling, big data analytics, advanced algorithms for forecasting, demand/supply balancing, scenario planning, real time learning, collaboration, generative and agentic AI, easy-to-use interfaces and cloud-based delivery, and innovative management methods — as well as organization, process and change management best practices to transform decision-making speed and intelligence.
