June 20, 2023
34 min Listen
According to Peter Drucker, “Culture eats strategy for breakfast.” Executing a digital transformation strategy without the correct culture, employee buy-in and subsequent behavior is impossible. Related, a recent study from Gallup reported that just 23% of employees surveyed strongly agree that they can apply their organization's values to their work every day, and only 27% strongly agree that they believe in their organization's values.
Two questions can help organizations gauge their cultural readiness for digital transformation:
- Can your employees clearly articulate the “What it’s in it for me?” of the transformation?
- Are there changemakers or coaches at every level of the organization who are tapped into employee sentiment and can influence the organization?
In this episode of Masters of Digital Transformation, Gregory Polcer, former EVP and CSCO at Estée Lauder, weighs in the critical role of an organization’s culture and overall change management strategy in helping it meet its digital transformation goals.
Gregory joins host Caleb Masters to cover:
- Why it’s important to gain employee buy-in and for employees to clearly understand the WIIFM (What’s in it for me?) before, during and even after a digital transformation.
- The role early adopters, coaches and changemakers play in shaping the culture and perception of organizational shifts.
- How to gauge employee sentiment and educate the workforce about the benefits of the new technology and processes related to your digital transformation.
About the authors
o9
The Digital Brain Platform
o9 Solutions is a leading Enterprise Knowledge and AI-powered platform helping companies build Agile, Adaptive & Autonomous Planning & Execution Models for transforming enterprise decision-making in environments of rising volatility and uncertainty. Whether it is improving forecast accuracy, matching demand and supply and driving collaboration across the multi-tier supply chain to improve resilience at optimal costs and inventory, or optimizing new product and commercial initiatives to drive revenue growth and margins, decision-making processes from long-range to tactical to execution horizon can be made faster and smarter and connected on o9’s Digital Brain Platform.
o9 brings together game-changing technology innovations — such as innovative enterprise knowledge graph modeling, big data analytics, advanced algorithms for forecasting, demand/supply balancing, scenario planning, real time learning, collaboration, generative and agentic AI, easy-to-use interfaces and cloud-based delivery, and innovative management methods — as well as organization, process and change management best practices to transform decision-making speed and intelligence.
