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DALLAS, Sept. 29, 2022 – o9 Solutions, a leading enterprise AI software platform provider for transforming planning and decision-making, today announced that Gordon Food Service will leverage the o9 Digital Brain platform for integrated demand planning and to optimize business operations across its U.S. distribution business.
As a leading broadline food distributor serving restaurants, schools and universities, healthcare facilities, stadiums and more throughout North America, Gordon Food Service has a well-established track record of operational and service excellence throughout its 125-year history. To optimize its demand planning process to navigate today’s supply chain complexity and volatility, the company selected o9’s platform for the scope of its AI/ML-powered forecasting functionality, flexibility, configurability and highly scalable, future-proof architecture.
“The o9 platform will equip our planners with more accurate, automated forecasts and high-speed scenario planning, ultimately improving our ability to make smarter and faster decisions. We are confident that with o9, we’ll be able to deliver an even greater level of service to our customers amid a backdrop of ongoing supply chain disruptions, rising food costs, and labor shortages,” said Skip Tappan, Chief Supply Chain Officer, Gordon Food Service.
The addition of Gordon Food Service to o9’s rapidly growing customer base marks its entry into the broadline food distribution industry.
“We are honored that Gordon Food Service selected o9 to enhance its demand planning capabilities,” said Chakri Gottemukkala, CEO, o9 Solutions. “Our analytics-driven, collaborative platform will help Gordon Food Service better anticipate and respond to shifts in demand, allowing the company to respond quickly to changing market conditions while continuing to meet the needs of its large and diverse customer base.”
About the authors
o9
The Digital Brain Platform
o9 Solutions is a leading Enterprise Knowledge and AI-powered platform helping companies build Agile, Adaptive & Autonomous Planning & Execution Models for transforming enterprise decision-making in environments of rising volatility and uncertainty. Whether it is improving forecast accuracy, matching demand and supply and driving collaboration across the multi-tier supply chain to improve resilience at optimal costs and inventory, or optimizing new product and commercial initiatives to drive revenue growth and margins, decision-making processes from long-range to tactical to execution horizon can be made faster and smarter and connected on o9’s Digital Brain Platform.
o9 brings together game-changing technology innovations — such as innovative enterprise knowledge graph modeling, big data analytics, advanced algorithms for forecasting, demand/supply balancing, scenario planning, real time learning, collaboration, generative and agentic AI, easy-to-use interfaces and cloud-based delivery, and innovative management methods — as well as organization, process and change management best practices to transform decision-making speed and intelligence.
