Trusted by leaders across industry verticals
The Age of “never normal” is driving the Digital Transformation of retail softlines.
Common retail softlines
challenges by role
- “Changing consumer preferences with the move towards sustainability, casual and leisure wear and locally sourced materials challenging selling model.”
- “Allocation of constrained supply is often contentious and sub-optimal.”
- “Seeing significant shifts in channel preferences with the need to support various store formats and omnichannel options.”
- Constant introduction of new items to address changing consumer tastes.
- “We have massive volumes of customer, supplier, product, and market data available but not being used effectively to gain insights, drive decisions and business results.”
- “Analyzing huge amounts of historical data and trends to build hyper-localized assortments that are relevant to consumer demographics.”
- “Challenges in new product forecasting taking into account fashion attributes."
- “We have a lack of collaboration between various links in the supply chain, causing poor decisions leading to over/under stocks.”
- “Efficiently flow products to stores taking into account DC/store labor, storage capacity, disruptions, and available transportation.”
- “Our batch planning systems are not providing real-time answers to demand and supply change what-ifs.”
- “Constant changing assortments and new item launches results in excess inventory, markdowns and transfer to outlets.”
- “Lack of integration between merchandise financial planning and assortment planning leading to lack of clarity in financial performance.”
- “Increasing volatility of raw material / finished goods costs as well as unpredictability in transportation costs creating financial headwinds.”
- “Our AOP / finance process is disconnected from the rolling forecasts of our S&OP process.”
- “Our People Productivity needs to improve – Most work is offline, Low adoption of systems of engagement."
Aim big, start small, iterate rapidly.
Top 5 quick-win o9 capabilities that retail softlines clients are starting with
AI/ML Powered Forecasting and Demand Planning
AI Forecasting
AI/ML Powered Forecasting and Demand Planning
Using market knowledge, unleash the potential of AI/ML forecasting to more accurately predict demand. By better linking demand and supply, shape demand to maximize both short-term and long-term revenues and margins.
Merchandise Financial Planning and Assortment Planning
Merchandise Financial Planning
Merchandise Financial Planning and Assortment Planning
Align all financial, strategic, Top-down, Middle-Out and Bottom-Up planning processes to improve efficiency, quality and accuracy. Determine product mix across channels, regions and stores to maximize profits and minimize markdowns. Launch products aligned to the right market and local consumers at breakthrough speeds.
Replenishment & Flow Planning
Supply Chain & Logistics for Retail
Replenishment & Flow Planning
Utilize advanced allocation and replenishment optimization techniques to proactively position inventory to service demand. Build flow plans that respect the end-to-end constraints of your supply chain.
Supply Chain Analytics, Planning & Control Tower
Retail Control Tower
Supply Chain Analytics, Planning & Control Tower
Respond to Demand changes and supply disruptions in real-time with advanced Demand/Supply Matching capabilities, analytics and scenario evaluation. Take corrective actions to resolve unexpected network bottlenecks, supply shortages and demand disruptions
Market & Supply Chain Data - Knowledge Foundation
Market Intelligence
Market & Supply Chain Data - Knowledge Foundation
Connect the dots across products, channels, customers, and markets. Leverage the vast amounts of data now available – e.g., Shopper Loyalty Data, mobility data, POS data, customer trends, economic activity, weather, etc., – to better understand your markets and customer demand drivers.
"o9 is moving the team’s workload and energy away from executing mundane, tedious tasks like determining how many units of each SKU go to each store every single week. We're moving them upstream into preseason planning, into developing strategy, and then the system executes automatically."
Associate Vice President of Allocations and Merchandise
"The o9 platform unlocked significant processes for us in order to effectively address changes in our volumes and to align those volumes to our labor capabilities at our distribution centers."
Senior Manager Supply Chain Planning
"With o9, we had visibility and we were able to save on overtime. So we’re talking about unprecedented volumes and we didn't have to throw unproductive volume or dollars to that. We were able to do it properly. "
Demand Planning Manager
"The o9 software allows us to find the problem almost instantly, thereby allowing us to implement the corrective action much sooner well in advance of the opportunity that we faced."
Vice President of Supply Chain, Central Services, and Planning
"One of the clients I was working with receives over 15,000 signals per day from an S&OE perspective, and a control tower can filter out 99% of these signals, with 98% able to be resolved automatically by the system as it learns to identify, prescribe, implement, and suggest solutions to problems."
Supply Chain Lead
Machine learning demand and replenishment planning to optimize new product launch, inventory and customer service
Optimized inventory allocation with AI enabled planning
Optimizing pre-season and in-season plan execution with AI enabled planning
