Trusted by leaders across industry verticals
The Age of “never normal” is driving the Digital Transformation of grocery supply chains.
Common grocery
challenges by role
- “Changing consumer preferences with the move towards fresh, natural/organic/healthy, convenience foods and locally sourced items impacting sales plan.”
- “We are seeing a shift in channel preferences with the need to support various store formats and omnichannel options.”
- “Constant introduction of new items to address changing consumer tastes stresses shelf space and supply chain.”
- “We have massive volumes of customer, supplier, product, and market data available but not being used effectively to gain insights, drive decisions and business results.”
- “Balancing trade offs: Replenish stores to minimize food waste, ensure freshness, and at the same time lower out of stocks.”
- “Creating granular yet accurate store level forecasts by day of week.”
- “A lack of collaboration between various links in the supply chain, causing poor decisions leading to over/under stocks.”
- “Efficiently flowing products to stores taking into account DC/store labor, storage capacity and available transportation is getting more difficult.”
- “Allocation of constrained supply is often contentious and sub-optimal."
- “Changing assortments and new item launches are resulting in excess inventory and food waste.”
- “Slow, siloed planning processes without clear view on constraints leading to sales and margin alignment gaps between finance, merchandising and operations.”
- “We see Increasing volatility of raw material / finished goods costs as well as unpredictability in transportation costs.”
- “Our growth return on marketing & promotion is not meeting our expectations.”
- “We cannot answer management what-if questions without timely offline spreadsheet work.”
Aim big, start small, iterate rapidly.
Top 5 quick-win o9 capabilities that grocery clients are starting with
AI/ML Powered Forecasting and Demand Planning
AI Forecasting
AI/ML Powered Forecasting and Demand Planning
Using market knowledge, unleash the potential of AI/ML forecasting to more accurately predict demand. Incorporate machine learning to dramatically improve daily forecast accuracy for all omnichannel options.
Replenishment & Flow Planning
Supply Chain & Logistics for Retail
Replenishment & Flow Planning
Optimally replenish stores taking into account the tradeoffs between on-shelf availability and expiry.
Assortment Planning
Assortment Planning
Assortment Planning
Utilize machine learning on shopper big data to offer hyper-localized assortments that are relevant to consumer demographics.
Supply Chain Analytics, Planning & Control Tower
Retail Control Tower
Supply Chain Analytics, Planning & Control Tower
Take proactive actions to resolve unexpected network bottlenecks, supply shortages and demand disruptions in real-time. Connect to advanced replanning capabilities, with what-if scenario evaluation.
Market & Supply Chain Data - Knowledge Foundation
Market Intelligence
Market & Supply Chain Data - Knowledge Foundation
Connect the dots across products, channels, customers, and markets. Leverage the vast amounts of data now available – e.g. Shopper Loyalty Data, mobility data, POS data, customer trends, economic activity, weather, etc., – to better understand your markets and customer demand drivers.
"The o9 platform unlocked significant processes for us in order to effectively address changes in our volumes and to align those volumes to our labor capabilities at our distribution centers."
Senior Manager Supply Chain Planning
"o9 is moving the team’s workload and energy away from executing mundane, tedious tasks like determining how many units of each SKU go to each store every single week. We're moving them upstream into preseason planning, into developing strategy, and then the system executes automatically."
Associate Vice President of Allocations and Merchandise
"With o9, we had visibility and we were able to save on overtime. So we’re talking about unprecedented volumes and we didn't have to throw unproductive volume or dollars to that. We were able to do it properly. "
Demand Planning Manager
"The o9 software allows us to find the problem almost instantly, thereby allowing us to implement the corrective action much sooner well in advance of the opportunity that we faced."
Vice President of Supply Chain, Central Services, and Planning
"One of the clients I was working with receives over 15,000 signals per day from an S&OE perspective, and a control tower can filter out 99% of these signals, with 98% able to be resolved automatically by the system as it learns to identify, prescribe, implement, and suggest solutions to problems."
Supply Chain Lead
