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Tobacco

Taming IT Complexity: How a Global Tobacco Leader Unified 15 ERPs on One Platform

Extensive growth left this leading manufacturer of 200+ tobacco brands with a scattered IT landscape and siloed data. Discover how they replaced spreadsheets and homegrown solutions with o9’s Enterprise Knowledge Graph—seamlessly integrating 15 different ERPs in just 16 months to achieve true end-to-end visibility and collaborative Integrated Business Planning (IBP).

This customer has grown extensively over the years. It has a scattered IT landscape with fifteen different ERPs and business complexity of different channels (retail, wholesale, e-commerce). They required end-to-end planning capabilities, which were provided by o9.

Sustainability impact

Reduction of product waste and inventory.

challenges

Complexity to Clarity

Challenge

All different go-to-market channels have their own supply chain configuration and complexities. The customer applied a one-size-fits-all stat forecasting model, leading to forecast accuracy issues.

Solution

With o9, the company was able to segment go-to-market channels and demand and incorporate internal and external drivers of demand and key market trends into o9’s highly differentiated ML forecasting models, limiting excess inventory and stock-out occurrences.

Value Delivery

Systems Replaced

  • Forecast Pro
  • Excel
  • Homegrown solutions

Key Functionalities Implemented

The o9 Enterprise Knowledge Graph is used to move towards driver-based forecasting, supply planning across time horizons, inventory optimization, control tower, and IBP. These capabilities allow us to respond faster to changes in the market and reduce the total cost to serve.

Customer Benefits

success factors

  • o9’s approach to data integration and seamless integration with 15 different ERPs. o9 also offers an innovative approach to use transactional data to master data.
  • o9’s analytics capability and the use of ML and AI to improve planning processes like forecasting.
  • Configurability: speed-to-value to implement and integrate 3 distinct planning workflows in 16 months across 15+ ERPs.

KPI Impacted

  • Faster response to market opportunities.
  • Reduction of lost sales.
  • Reduction of cost through better capacity utilization and planning.

The Next Evolution of IBP

Building Collaboration, Resilience and Growth. Learn how to connect functions and optimize your P&L and sustainability metrics in one user-friendly platform.

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