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Pharmaceutical

From Blind Spots to End-to-End Control: Scaling a Global Biosimilar Supply Chain

When rapid growth and frequent product launches outpaced their legacy systems, this leading pharmaceutical manufacturer needed a change. Learn how they moved beyond basic ERP financial data to create a powerful digital twin of their supply chain—gaining complete visibility over product flows, reducing inventory obsolescence, and mastering global supply-demand planning.

This manufacturer lacked full E2E visibility for its supply chain data and mainly used its ERP system for CMO financial information only. However, as their business is continuously growing and more new products are launching, there is a need for a system to better control the product flows and supply chain plans.

Sustainability impact

Reduction of inventory and optimization of logistics.

challenges

Complexity to Clarity

Challenge

The company focused mainly on financial data, but lacked an established system to generate and maintain SCM-related data such as BOM and BOD information, planning items, inventory visibility, fixed plans, etc.

Solution

With o9’s, they are leveraging Enterprise Knowledge Graph to create a digital twin of the supply chain along with SAP ERP interaction, allowing end-to-end visibility for all supply chain data

Value Delivery

Systems Replaced

  • Excel
  • Homegrown solutions

Key Functionalities Implemented

They will leverage the o9 Enterprise Knowledge Graph to deploy Master Planning (global demand-supply match), including scenario, annual, and long-range planning. The solution is integrated with their ERP (SAP).

Customer Benefits

success factors

  • o9’s consulting leadership position through technical reviews.
  • Flexible platform capabilities, such as scenario planning.
  • Partnership with Samsung SDS.

KPI Impacted

  • Accurate inventory measurements.
  • Reduction in inventory obsolescence by considering RSL.
  • Ability to create SKU-level supply plan, including intermediate items.
O9 whitepaper pharma control towers mockup

How control towers help pharmaceutical companies sense and respond to disruptions

Achieve enhanced collaboration and end-to-end visibility by leveraging a control tower.

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