This company was unable to sense demand and supply disruptions and to adequately respond to those disruptions. Moreover, there was a large disconnect between the commercial, financial, and supply chain functions and no ability to conduct real-time scenario planning.
challenges
Complexity to Clarity
Challenge
The company was unable to sense demand/supply disruptions in the supply chain in a timely manner. Furthermore, they were unable to translate and evaluate these disruptions in order to provide a real-time response.
Solution
With the o9 Control Tower, they were able to spot risks and opportunities much faster due to the ability to connect to many (unstructured) internal and external data sources. The o9 platform has helped to sense, translate, and evaluate those risks and opportunities. Thus, advising users on what to do in order to solve the sensed disruptions.
Value Delivery
Systems Replaced
- Blue Yonder
- Excel
Key Functionalities Implemented
The o9 Enterprise Knowledge Graph is used to sense and respond to demand and supply disruptions in real time. This allows for running the entire Control Tower and IBP processes on a single integrated collaborative platform, bringing one single source of truth.
Customer Benefits
success factors
- o9’s highly differentiated Enterprise Knowledge Graph allows for intelligent planning across time horizons.
- The ability to bring the various functions (sales, marketing, finance, supply chain) together enabled better and faster decision-making.
- The highly skilled o9 team was willing to roll up their sleeves, having a strong DNA match with the company.
KPI Impacted
- Faster response to risks and opportunities resulted in an improvement of top-line sales and a reduction of inventories.
- Better and faster decision-making resulted in increased productivity.
- Reduction of non-standard supply chain costs (flex, expedites, alternative sourcing) through better planning.
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