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High Tech & Electronics

From Manual Sprints to Real-Time Precision: Automating a Global Planning Network

When global demand and fragmented data moved faster than spreadsheets could keep up, this automation leader turned to o9. Discover how they replaced manual workarounds with an AI-powered Digital Twin to unify 15+ ERPs, gain end-to-end visibility, and respond to market shifts in hours, not weeks.

This customer did not have clear visibility across the End-to-End supply chain, resulting in suboptimal decision-making. Decisions were made based on opinions, rather than data-driven facts.

Sustainability impact

Reduction of inventory — less transportation movement due to increased efficiency.

challenges

Complexity to Clarity

Challenge

The company was unable to create true E2E visibility across the supply chain due to a wide variety of disconnected planning systems operating in a siloed environment.

Solution

With o9, the highly differentiated Enterprise Knowledge Graph was leveraged, which created a true digital twin of the supply chain. The company now has the ability to integrate the various demand and supply planning functions across the organization.

Value Delivery

Systems Replaced

  • Excel
  • Infor

Key Functionalities Implemented

The o9 Enterprise Knowledge Graph was used to create a true digital representation of the entire value chain. This enabled performing all planning processes on a single integrated platform, leveraging a single underlying data model.

Customer Benefits

success factors

  • The ability to provide an E2E planning platform covering all planning processes within the organization.
  • The ability to model the entire network, including capacities, lead times, and other supply parameters, to conduct real-time what-if scenario planning and enable decision-making.
  • The flexibility of the platform and the ability to eliminate a wide variety of manual tasks enable employees to focus more on value-adding activities.

KPI Impacted

  • Increase in top-line sales by having better product availability.
  • Reduction of inventory and non-standard supply chain costs.
  • Increase in employee productivity.
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