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Best Practices

Mastering Change Management and Stakeholder Engagement in Planning Transformation

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Published: Reading time: 4 min
Stijn-Pieter van Houten SVP of Consumer Products and Knowledge Innovation Lead, o9
Stijn-Pieter van HoutenSVP of Consumer Products and Knowledge Innovation Lead, o9
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Transforming planning processes in today's world demands not only technological shifts but, fundamentally, a change in culture and behaviors within the organization. Change management and stakeholder engagement are critical pillars of any transformation journey. This blog outlines o9's structured approach to navigating these challenges, ensuring your organization's planning transformation is successful and sustainable. The success of a planning transformation is intricately tied to how effectively an organization manages change. Change management goes beyond simply adopting new technologies; it encompasses a holistic shift in organizational culture, processes, and behaviors. Here’s how o9 - often with support from implementation partners - can guide you through this crucial journey:

Step 1: Establish a foundation of understanding and empathy
The journey begins with recognizing the significance of change management and stakeholder engagement. Acknowledging the impact of change on people and processes sets the stage for a transformation that is mindful of the human element. Understanding and empathy form the bedrock of our approach, ensuring that your concerns are heard and addressed comprehensively.

Step 2: Identify challenges and tailor solutions
Every organization has unique challenges when it comes to managing change. Whether it’s overcoming resistance, aligning diverse stakeholder interests, or adapting to new processes, identifying these challenges is key to developing effective strategies. o9 Solutions works closely with you and implementation partners to pinpoint these areas, tailoring our approach to meet your specific needs.

Step 3: Implement a holistic change management framework
With a clear understanding of the challenges ahead, we deploy a holistic change management framework designed to guide your organization through the transformation. This framework emphasizes three critical stages: preparing for change, managing change, and reinforcing change, ensuring a seamless transition and lasting impact.

The o9 solution

Our approach is built on a foundation of best practices, tailored to address the complexities of planning transformation. Here’s how we navigate the journey:

Preparing for change

Highlighting the need for change is the first step in mobilizing your organization towards transformation. We help you articulate the vision and the stakes involved, ensuring everyone is aligned and motivated to embark on the journey. Remember, success requires champions at all levels. That’s why we assist in identifying and empowering a team of influencers within your organization who will act as ambassadors for the change, guiding their peers through the transformation.

Managing change

A compelling vision for the future is essential. We work with you to clarify this vision and communicate it effectively across the organization, ensuring that every stakeholder understands the direction and their role in the journey. Additionally, removing barriers to change and empowering individuals to act on the vision are crucial steps. We provide the tools and support needed to facilitate this empowerment, enabling your team to contribute actively to the transformation.

Reinforcing change

Celebrating early successes builds momentum and reinforces the value of the change. We help identify and highlight these wins, ensuring they are recognized and celebrated across the organization. Bear in mind that for change to be lasting, it must become part of the organizational culture. We guide you in embedding new behaviors and processes into daily operations, ensuring they stick and evolve with your organization’s needs.


Change management and stakeholder engagement are not just about navigating the present; they are about paving the way for a future where your organization thrives through its enhanced planning capabilities. o9 Solutions is committed to being your partner in this transformation, offering expert guidance, support, and a proven framework to ensure your journey is successful. Together, we can navigate the complexities of change, ensuring that your planning transformation is not just successful but also a catalyst for broader organizational growth and innovation.

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About the author

Stijn-Pieter van Houten SVP of Consumer Products and Knowledge Innovation Lead, o9

Stijn-Pieter van Houten

SVP of Consumer Products and Knowledge Innovation Lead, o9

With over 20 years of experience in supply chain management, strategy, and operations, Dr. Stijn-Pieter (SP) is a global leader and innovator in the field of next-generation planning solutions for the manufacturing industry. He holds a PhD in computer simulation and mathematical models from Delft University of Technology and has completed executive education programs at Berkeley, Stanford, and Cranfield.


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