Leading with Empathy: Driving Change That Lasts at Molson Coors

Successful transformation depends as much on people as it does on technology. In this session, Megi Aben, Director of Business Transformation at Molson Coors, reflects on leading with empathy as a guiding principle throughout the company’s Demand and Commercial Planning transformation journey. She shares how building trust, communicating with intention, and staying closely connected to teams well beyond go-live helped drive lasting adoption and meaningful business impact.