The Human-Machine Supply Chain: What the Next Decade Holds

What happens when AI copilots become a standard part of supply chain work? In this guest keynote, Caroline Chumakov, Principal Researcher at Zero100, shares research-backed insights into how human-machine collaboration is reshaping planning and decision-making. She highlights which tasks are fading away, which are being amplified by AI, and the new roles emerging as a result. The session also explores the cultural and organizational shifts leaders must navigate to turn these technologies into real, sustained value.