/

/

Chemical

Beyond the Bottleneck: How a Global Joining Tech Leader Mastered Capacity Planning

For this market leader serving 10,000+ customers across 100 countries, relying on Excel meant forecasts were consistently lagging months behind. Discover how they deployed o9’s Digital Brain to build a consensus-driven forecasting process—dramatically increasing accuracy, anticipating capacity constraints, and driving new sales growth.

This company experienced frequent capacity constraints and core planning problems, such as a lack of forecast visibility. Moreover, it was unable to perform scenario planning.

Sustainability impact

Reduction of logistics expedites.

challenges

Complexity to Clarity

Challenge

The forecast inaccuracy was high and lagging a couple of months behind the standard. There was a strong need for demand signal improvement to ensure correct capacity adjustments.

Solution

With the o9, they were able to leverage a well-established consensus-driven forecasting process, with an increased capability of tracking forecast deviations, increasing forecast accuracy and timeliness.

Value Delivery

Systems Replaced

  • Excel

Key Functionalities Implemented

The o9 Enterprise Knowledge Graph is used to build market, supply, and demand knowledge models, to run all key planning processes for all product lines and customers, across all time horizons in a single integrated platform. o9 leverages its open architecture to incorporate different forecasting techniques to manage different market demand patterns.

Customer Benefits

success factors

  • o9’s highly differentiated Enterprise Knowledge Graph allows for intelligent planning across time horizons.
  • Deep industry knowledge in the auto supplier industry, allowing for faster time to value.
  • The ability to connect to additional sources of demand drivers within the company’s CRM.

KPI Impacted

  • Significant improvement of forecast accuracy more consistent bias.
  • A decrease in time spent by planners.
  • Increase in sales.
whitepaper

Can AI/ML forecasting help improve your forecast accuracy rapidly?

Learn how to efficiently manage internal and external data with an end-to-end digital platform.

Learn more
Discover our platform

Experience the power
of o9 first-hand

Discover the platform

Take a Tour

See how the o9 Digital Brain unifies planning, forecasting, and execution through AI-driven intelligence.

Discover our platform

Live Demo with an o9 Expert

Get a personalized walkthrough with an o9 solution specialist and see how to drive faster, smarter planning decisions across your enterprise.