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Consumer Durables

From Fragmented Spreadsheets to $1.7B in Synchronized Sales: How a Global Furniture Leader Mastered S&OP

Relying on Excel and legacy systems left this leading upholstered furniture manufacturer with inaccurate forecasts and zero demand visibility. Discover how they leveraged o9's AI-powered platform to unify demand, supply, and financial planning—resulting in optimized inventory turns, reduced customer backlogs, and a truly agile supply chain.

This company was looking to implement new processes and software to ensure complete integration between S&OP activities, including forecasting, capacity planning, inventory and replenishment planning, and procurement functions. o9’s focus is on helping the company improve forecast accuracy, reduce working capital with optimally managed inventory, and enable data-driven agile decision-making.

Sustainability impact

A reduction of inventory, excess waste, and shipping costs.

challenges

Complexity to Clarity

Challenge

The company was using multiple tools (mainly Excel) to create its forecast. This led to inaccurate demand forecasts and a lack of demand visibility and collaboration.

Solution

With o9, all demand forecasts are executed in a unique system that provides collaborative options to allow them to establish accurate demand forecasts.

Value Delivery

Systems Replaced

  • Excel
  • Demand Solutions (Logility product)
  • ERP was JDA

Key Functionalities Implemented

Demand Planning, Supply Planning, S&OP, Supplier Collaboration, Available-to-Promise, and Financial Planning (AOP) process areas would help replace many manual and disparate spreadsheets.

Customer Benefits

success factors

  • Industry knowledge.
  • Vision.
  • Cloud-vative AI/ML-powered platform with open architecture.

KPI Impacted

  • Improved inventory turns.
  • Customer satisfaction (reduced backlog).
  • Supplier collaboration.
whitepaper

One Platform, One Vision

The Benefits of A Unified AI-Driven, Supply Chain Planning & Procurement Decision-Making Platform

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