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DALLAS, Sept. 29, 2022 – o9 Solutions, a leading enterprise AI software platform provider for transforming planning and decision-making, today announced that Gordon Food Service will leverage the o9 Digital Brain platform for integrated demand planning and to optimize business operations across its U.S. distribution business.

As a leading broadline food distributor serving restaurants, schools and universities, healthcare facilities, stadiums and more throughout North America, Gordon Food Service has a well-established track record of operational and service excellence throughout its 125-year history. To optimize its demand planning process to navigate today’s supply chain complexity and volatility, the company selected o9’s platform for the scope of its AI/ML-powered forecasting functionality, flexibility, configurability and highly scalable, future-proof architecture.  

“The o9 platform will equip our planners with more accurate, automated forecasts and high-speed scenario planning, ultimately improving our ability to make smarter and faster decisions. We are confident that with o9, we’ll be able to deliver an even greater level of service to our customers amid a backdrop of ongoing supply chain disruptions, rising food costs, and labor shortages,” said Skip Tappan, Chief Supply Chain Officer, Gordon Food Service.

The addition of Gordon Food Service to o9’s rapidly growing customer base marks its entry into the broadline food distribution industry.

“We are honored that Gordon Food Service selected o9 to enhance its demand planning capabilities,” said Chakri Gottemukkala, CEO, o9 Solutions. “Our analytics-driven, collaborative platform will help Gordon Food Service better anticipate and respond to shifts in demand, allowing the company to respond quickly to changing market conditions while continuing to meet the needs of its large and diverse customer base.”

o9 Solutions

o9 offers a leading AI-powered Planning, Analytics & Data platform called the Digital Brain that helps companies across industry verticals transform traditionally slow and siloed planning into smart, integrated and intelligent planning and decision making across the core supply chain, commercial and P&L functions. With o9’s Digital Brain platform, companies are able to achieve game-changing improvements in quality of data, ability to detect demand and supply risks and opportunities earlier, forecast demand more accurately, evaluate what-if scenarios in real time, match demand and supply intelligently and drive alignment and collaboration across customers, internal stakeholders and suppliers around the integrated supply chain and commercial plans and decisions. Supported by a global ecosystem of partners, o9’s innovative delivery methodology helps companies achieve quick impact in customer service, inventory levels, resource utilization, as well as ESG and financial KPIs—while enabling a long-term, sustainable transformation of their end-to-end planning and decision-making capabilities.