This website does not support Internet Explorer. Please, switch to Edge, Chrome, or Firefox browser to view this page.

Learn about IE support

o9 Solutions Expands Partnership with Genpact to Deliver Planning-as-a-Service Leveraging Generative AI

[o9 pr ms] (1)
Published: July 17, 2023Reading time: 3 min
o9 Solutions The Digital Brain Platform
o9 SolutionsThe Digital Brain Platform
Published: July 17, 2023

Innovative offering combines Genpact’s data, digital, industry, and process expertise with o9’s leading-edge technology to boost clients’ supply chain efficiencies

DALLAS, July 17, 2023 Genpact (NYSE: G), a global professional services firm focused on delivering outcomes that transform businesses, today announced it is expanding its partnership with o9 Solutions, a leading enterprise artificial intelligence (AI) software platform provider for transforming planning and decision-making, to help companies navigate ongoing supply chain disruptions by leveraging generative AI.

Genpact’s partnership with o9 solutions has expanded to cover a jointly developed leading-edge planning-as-a-service offering. This solution combines Genpact’s expertise in digital innovation, process, supply chain transformation, and extensive experience running digital operations for hundreds of global retail, consumer goods, and manufacturing clients with o9’s state-of-the-art technologies in generative AI, machine learning, and other digital intelligence capabilities.

This service harnesses the power of o9’s Digital Brain platform as well as its advanced network planning modelling capabilities. Offered as a subscription, the planning-as-a-service offering provides a flexible engagement model that enhances a company’s return on investment in its digital transformation initiatives. This is particularly beneficial as enterprises navigate the challenges of volatile macroeconomic pressures in today’s market.

With Genpact’s deep consulting and process expertise, the planning-as-a-service offering provides end-to-end supply chain and scenario planning.

“Amid mounting market pressures, companies embedding data, technology, and AI to redefine their supply chains will emerge as leaders,” said Katie Stein, Chief Strategy Officer and Global Business Leader, Enterprise Services and Analytics, Genpact. “Our cutting-edge joint offering will provide strategic business value to help clients accelerate their transformation journey and foster agility and meaningful growth in a fast-evolving world.”

New business models and transformation initiatives represent table stakes to compete. According to a recent study conducted by Genpact and HFS Research, 70% of consumer goods and retail executives say they have not yet recovered from the pandemic’s impact on their supply chains. Additionally, 75% say their companies are responding by transitioning from traditional linear to autonomous supply networks.

“This joint transformation initiative by Genpact and o9 Solutions will help businesses not only reduce supply chain costs and inventories but also eliminate excess inventory, waste, and duplicative processes and enhance operating efficiencies to support long-term goals. Companies can also be assured of the trustworthiness and transparency of our Gen AI technologies to manage data sharing and process flows between users,” said Igor Rikalo, President and Chief Operating Officer, o9 Solutions.

For more information about the o9 platform, see To learn more about Genpact’s supply chain transformation services, see

Blog page hero image

Get free industry updates

Each quarter, we'll send you a newsletter with the latest industry news and o9 knowledge. Don’t miss out!

I agree to the privacy policy.

I agree to the privacy policy.

About Genpact

Genpact (NYSE: G) is a global professional services firm delivering the outcomes that transform our clients' businesses and shape their future. We're guided by our real-world experience redesigning and running thousands of processes for hundreds of global companies. Our clients – including many in the Global Fortune 500 – partner with us for our unique ability to combine deep industry and functional expertise, leading talent, and proven methodologies to drive collaborative innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our clients and their customers, running digitally enabled operations and applying our Data-Tech-AI services to design, build, and transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 115,000+ team is passionate in its relentless pursuit of a world that works better for people. Get to know us at and on LinkedIn, Twitter, YouTube, and Facebook.

About the author

o9 Solutions The Digital Brain Platform

o9 Solutions

The Digital Brain Platform

o9 offers a leading AI-powered Planning, Analytics & Data platform called the Digital Brain that helps companies across industry verticals transform traditionally slow and siloed planning into smart, integrated and intelligent planning and decision making across the core supply chain, commercial and P&L functions. With o9’s Digital Brain platform, companies are able to achieve game-changing improvements in quality of data, ability to detect demand and supply risks and opportunities earlier, forecast demand more accurately, evaluate what-if scenarios in real time, match demand and supply intelligently and drive alignment and collaboration across customers, internal stakeholders and suppliers around the integrated supply chain and commercial plans and decisions. Supported by a global ecosystem of partners, o9’s innovative delivery methodology helps companies achieve quick impact in customer service, inventory levels, resource utilization, as well as ESG and financial KPIs—while enabling a long-term, sustainable transformation of their end-to-end planning and decision-making capabilities.


View our related articles, white papers, use cases & videos

news3 min

aim10x Executive Council has added an inspiring leader in the F&B industry.

by aim10x
Aim10x executive council blog sandra macquillan
news3 min

aim10x Executive Council has added a recognized supply chain leader across influential companies, publications, and institutes

by aim10x
Aim10x executive council announcement blog tom linton (3) (2)
news3 min

o9 Solutions’ New o9 Digital Tomorrow Grant for Digital Literacy and Inclusion Aims to Bridge the Digital Divide in Underserved Communities

by o9 Solutions
O9 grant hero image
news2 min

o9 Solutions Supports URBN’s Digital Transformation With Next-Generation Merchandise Planning Capabilities

by o9 Solutions
[o9 pr urbn web banner (1)
news2 min

o9 Solutions Launches a New aim10x Knowledge and Networking Platform to Support Innovators, Academics and Leaders in Enterprise Planning and Decision-Making

by o9 Solutions
Header image blog aim10x
news6 min

o9 Solutions Named a Leader in 2023 Gartner Magic Quadrant for Supply Chain Planning Solutions for the 2nd Consecutive Year

by o9 Solutions
Gartner mq 23 post
© – o9 Solutions, Inc.
Privacy policy
Cookie Policy
Privacy policy