Trusted by leaders across industry verticals
The Age of “never normal” is driving the Digital Transformation of retail supply chains.
Significant shifts in consumer preferences have created unprecedented levels of volatility, uncertainty, and complexity. Retailers are being forced to challenge the status quo and step up their supply chain competencies, in an effort to successfully grow and transform their businesses.
o9’s platform enables retailers to transition from their traditional operating model to a digital operating model, so that they can quickly analyze, optimize and evaluate complex decisions before taking action.
Common retail
challenges by role
- “We are experiencing changing consumer preferences with the move towards sustainability, fresh/organic/healthy, and locally sourced materials challenging sales plans”
- “There is a significant shift in channel preferences with the need to support various store formats and omnichannel options.”
- “We have a lack of collaboration between various links in the supply chain, causing poor decisions leading to over/under stocks.”
- “We have limited end-to-end visibility on supply chain status, capacity and constraints”
- “Slow, siloed planning processes without clear view on constraints leading to sales and margin alignment gaps between finance, merchandising and operations.”
- “Changing assortments and new product launches are resulting in excess inventory or out-of-stocks throughout the fulfillment network.”
Aim big, start small, iterate rapidly.
Top 5 quick-win o9 capabilities that retail clients are starting with
AI/ML Powered Forecasting and Demand Planning
AI Forecasting
AI/ML Powered Forecasting and Demand Planning
Using market knowledge, unleash the potential of AI/ML forecasting to more accurately predict demand. By better linking demand and supply, shape demand to maximize both short-term and long-term revenues and margins.
Merchandise Financial Planning and Assortment Planning
Merchandise Financial Planning
Merchandise Financial Planning and Assortment Planning
Align all financial, strategic, Top-down, Middle-Out and Bottom-Up planning processes to improve efficiency, quality and accuracy. Determine product mix across channels, regions and stores to maximize profits and minimize markdowns. Launch products aligned to the right market and consumer demographics at breakthrough speeds.
Replenishment & Flow Planning
Supply Chain & Logistics for Retail
Replenishment & Flow Planning
Utilize advanced allocation and replenishment optimization techniques to proactively position inventory to service demand. Build flow plans that respect the end-to-end constraints of your supply chain.
Supply Chain Analytics, Planning & Control Tower
Retail Control Tower
Supply Chain Analytics, Planning & Control Tower
Respond to Demand changes and supply disruptions in real-time with advanced Demand/Supply Matching capabilities, analytics and scenario evaluation. Take corrective actions to resolve unexpected network bottlenecks, supply shortages and demand disruptions.
Market & Supply Chain Data - Knowledge Foundation
Market Intelligence
Market & Supply Chain Data - Knowledge Foundation
Connect the dots across products, channels, customers, and markets. Leverage the vast amounts of data now available – e.g., Shopper Loyalty Data, mobility data, POS data, customer trends, economic activity, etc., – to better understand your markets and customer demand drivers.
"o9 is moving the team’s workload and energy away from executing mundane, tedious tasks like determining how many units of each SKU go to each store every single week. We're moving them upstream into preseason planning, into developing strategy, and then the system executes automatically."
Associate Vice President of Allocations and Merchandise
"The o9 platform unlocked significant processes for us in order to effectively address changes in our volumes and to align those volumes to our labor capabilities at our distribution centers."
Senior Manager Supply Chain Planning
"The o9 software allows us to find the problem almost instantly, thereby allowing us to implement the corrective action much sooner well in advance of the opportunity that we faced."
Vice President of Supply Chain, Central Services, and Planning
"With o9, we had visibility and we were able to save on overtime. So we’re talking about unprecedented volumes and we didn't have to throw unproductive volume or dollars to that. We were able to do it properly. "
Demand Planning Manager
"One of the clients I was working with receives over 15,000 signals per day from an S&OE perspective, and a control tower can filter out 99% of these signals, with 98% able to be resolved automatically by the system as it learns to identify, prescribe, implement, and suggest solutions to problems."
Supply Chain Lead
Increasing inventory turns with AI powered integrated planning
Utilizing the Digital Brain to plan across intercurrency channels
AI-powered demand planning "connects dots" and drives holistic planning capabilities
