o9 Digital Brain™
for Retail Hardlines

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Retail hardlines

The Age of “never normal” is driving the digital transformation of retail hardlines.

Common retail hardlines
challenges by role

  • ”Predicting and supporting surges in consumer home improvement spending.”
  • “Significant shift in channel mix between the contracting and consumer channels with the need to support various store formats and omnichannel options.”
  • “Constant introduction of new items (Green innovation) to address changing consumer tastes.”
  • “Massive volumes of customer, supplier, product, and market data available but not being used effectively to gain insights, drive decisions and business results.”
  • “Our market visit reports are all on email – no way to reference them systematically.”
  • “Our business is highly cyclical we need to better sense market signals.”
  • “Analyzing a huge amount of data and trends to build hyper-localized assortments that are relevant to consumer demographics.”
  • “We have Poor Inventory & Order status Visibility.”
  • “We have a lack of collaboration between various links in the supply chain, causing poor decisions leading to over/under stocks.”
  • “Efficiently flowing high cube products to stores taking into account DC/store labor, storage capacity and available transportation.”
  • “Prices for lumber and other building materials can be volatile and creates inventory risk”
  • Slow, siloed planning processes without clear view on constraints leading to sales and margin alignment gaps between finance, merchandising and operations.
  • Lack of integration between merchandise financial planning and assortment planning leads to lack of clarity in financial performance.
  • “Our AOP / finance process is disconnected from the rolling forecasting and replenishment processes”
  • "Our people productivity needs to improve – Most work is offline, Low adoption of systems of engagement."

Aim big, start small, iterate rapidly.

Top 5 quick-win o9 capabilities that retail hardlines clients are starting with

AI/ML Powered Forecasting and Demand Planning

AI Forecasting

AI/ML Powered Forecasting and Demand Planning

Using market knowledge, unleash the potential of AI/ML forecasting to more accurately predict demand. Incorporate machine learning to dramatically improve daily forecast accuracy for all omnichannel options.

Replenishment & Flow Planning

Supply Chain & Logistics for Retail

Replenishment & Flow Planning

Optimally replenish stores taking into account the tradeoffs between on-shelf availability and expiry

Assortment Planning

Assortment Planning

Assortment Planning

Utilize machine learning on shopper big data to offer hyper-localized assortments that are relevant to consumer demographics.

Supply Chain Analytics, Planning & Control Tower

Retail Control Tower

Supply Chain Analytics, Planning & Control Tower

Take proactive corrective actions to resolve unexpected network bottlenecks, supply shortages and demand disruptions in real-time.  Connect to advanced replanning capabilities, with what-if scenario evaluation.

Market & Supply Chain Data - Knowledge Foundation

Market Intelligence

Market & Supply Chain Data - Knowledge Foundation

Connect the dots across products, channels, customers, and markets. Leverage the vast amounts of data now available – e.g., Shopper Loyalty Data, mobility data, POS data, customer trends, economic activity, weather, etc. – to better understand your markets and customer demand drivers.

Optical retailer

Building assortment strategies that optimze in-season and preseason plans to satisfy consumers at the store

Key retail hardlines solutions
powered by the o9 Digital Brain

Market Intelligence

Assortment Planning

Retail Demand Planning

Supply Chain & Logistics for Retail

See how :o9 supports
related sub industries.

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