o9 Digital Brain™
for Retail Hardlines

Request a demo
Retail hardlines

Trusted by the industry leaders

The Age of “never normal” is driving the digital transformation of retail hardlines.

Common retail hardlines
challenges by role

  • ”Predicting and supporting surges in consumer home improvement spending.”
  • “Significant shift in channel mix between the contracting and consumer channels with the need to support various store formats and omnichannel options.”
  • “Constant introduction of new items (Green innovation) to address changing consumer tastes.”
  • “Massive volumes of customer, supplier, product, and market data available but not being used effectively to gain insights, drive decisions and business results.”
  • “Our market visit reports are all on email – no way to reference them systematically.”
  • “Our business is highly cyclical we need to better sense market signals.”
  • “Analyzing a huge amount of data and trends to build hyper-localized assortments that are relevant to consumer demographics.”
  • “We have Poor Inventory & Order status Visibility.”
  • “We have a lack of collaboration between various links in the supply chain, causing poor decisions leading to over/under stocks.”
  • “Efficiently flowing high cube products to stores taking into account DC/store labor, storage capacity and available transportation.”
  • “Prices for lumber and other building materials can be volatile and creates inventory risk”
  • Slow, siloed planning processes without clear view on constraints leading to sales and margin alignment gaps between finance, merchandising and operations.
  • Lack of integration between merchandise financial planning and assortment planning leads to lack of clarity in financial performance.
  • “Our AOP / finance process is disconnected from the rolling forecasting and replenishment processes”
  • "Our people productivity needs to improve – Most work is offline, Low adoption of systems of engagement."

Aim big, start small, iterate rapidly.

Top 5 quick-win o9 capabilities that retail hardlines clients are starting with

AI/ML Powered Forecasting and Demand Planning

AI Forecasting

AI/ML Powered Forecasting and Demand Planning

Using market knowledge, unleash the potential of AI/ML forecasting to more accurately predict demand. Incorporate machine learning to dramatically improve daily forecast accuracy for all omnichannel options.

Replenishment & Flow Planning

Supply Chain & Logistics for Retail

Replenishment & Flow Planning

Optimally replenish stores taking into account the tradeoffs between on-shelf availability and expiry

Assortment Planning

Assortment Planning

Assortment Planning

Utilize machine learning on shopper big data to offer hyper-localized assortments that are relevant to consumer demographics.

Supply Chain Analytics, Planning & Control Tower

Retail Control Tower

Supply Chain Analytics, Planning & Control Tower

Take proactive corrective actions to resolve unexpected network bottlenecks, supply shortages and demand disruptions in real-time.  Connect to advanced replanning capabilities, with what-if scenario evaluation.

Market & Supply Chain Data - Knowledge Foundation

Market Intelligence

Market & Supply Chain Data - Knowledge Foundation

Connect the dots across products, channels, customers, and markets. Leverage the vast amounts of data now available – e.g., Shopper Loyalty Data, mobility data, POS data, customer trends, economic activity, weather, etc. – to better understand your markets and customer demand drivers.

Testimonials

Trusted by the industry leaders

"The decisions taken by the logistics team are already processed by the engine, a priori. They validate it, it feeds into our execution engine for track-building and shipments. The workbench allows our team to move the same-day order fill rate. Last month we actually achieved a 98.5% OFR."

"Now when we hear things like, "This has been the most important improvement or biggest improvement to my mental health" to "I have never, ever have to tell a customer I'm out of something." Those are the moments when you know we have got it right."

Jayabindu Singh

Jayabindu Singh

Vice President of Engineering and Quality Assurance

"We had a significant reduction in expedited costs. Our target was 4 to 6 million dollars. And we achieved close to 9 million dollars…"

Jay Koganti

Jay Koganti

Vice President of Supply Chain COE

"So with IBP, what we are achieving now is one single source of truth. Everyone aligns behind one number, with the ultimate accountability for IBP being the general manager. So you take the power out of the functions and give it to the general manager to run the business as they see fit, which is unbelievable."

Dr. Athina Kanioura

Dr. Athina Kanioura

Chief Strategy and Transformation Officer

"o9 is moving the team’s workload and energy away from executing mundane, tedious tasks like determining how many units of each SKU go to each store every single week. We're moving them upstream into preseason planning, into developing strategy, and then the system executes automatically."

Brady Coady

Brady Coady

Associate Vice President of Allocations and Merchandise

American Music Retailer

Omnichannel optimization with AI enabled financial planning

Optical retailer

Building assortment strategies that optimze in-season and preseason plans to satisfy consumers at the store

Global retail leader

Increased margins through regional inventory management with AI enabled integrated business planning

1
1

Key retail hardlines solutions
powered by the o9 Digital Brain

Marketing Effectiveness & Planning

Assortment Planning

Retail Demand Planning

Supply Chain & Logistics for Retail

See how o9 supports
related sub industries.

Imagine the power of the o9 Digital Brain™ for your enterprise.

Request a personal demo