o9 Digital Brain™
for Retail Hardlines

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Retail hardlines

Trusted by the industry leaders

The Age of “never normal” is driving the digital transformation of retail hardlines.

Common retail hardlines
challenges by role

  • ”Predicting and supporting surges in consumer home improvement spending.”
  • “Significant shift in channel mix between the contracting and consumer channels with the need to support various store formats and omnichannel options.”
  • “Constant introduction of new items (Green innovation) to address changing consumer tastes.”
  • “Massive volumes of customer, supplier, product, and market data available but not being used effectively to gain insights, drive decisions and business results.”
  • “Our market visit reports are all on email – no way to reference them systematically.”
  • “Our business is highly cyclical we need to better sense market signals.”
  • “Analyzing a huge amount of data and trends to build hyper-localized assortments that are relevant to consumer demographics.”
  • “We have Poor Inventory & Order status Visibility.”
  • “We have a lack of collaboration between various links in the supply chain, causing poor decisions leading to over/under stocks.”
  • “Efficiently flowing high cube products to stores taking into account DC/store labor, storage capacity and available transportation.”
  • “Prices for lumber and other building materials can be volatile and creates inventory risk”
  • Slow, siloed planning processes without clear view on constraints leading to sales and margin alignment gaps between finance, merchandising and operations.
  • Lack of integration between merchandise financial planning and assortment planning leads to lack of clarity in financial performance.
  • “Our AOP / finance process is disconnected from the rolling forecasting and replenishment processes”
  • "Our people productivity needs to improve – Most work is offline, Low adoption of systems of engagement."

Aim big, start small, iterate rapidly.

Top 5 quick-win o9 capabilities that retail hardlines clients are starting with

AI/ML Powered Forecasting and Demand Planning

AI Forecasting

AI/ML Powered Forecasting and Demand Planning

Using market knowledge, unleash the potential of AI/ML forecasting to more accurately predict demand. Incorporate machine learning to dramatically improve daily forecast accuracy for all omnichannel options.

Replenishment & Flow Planning

Supply Chain & Logistics for Retail

Replenishment & Flow Planning

Optimally replenish stores taking into account the tradeoffs between on-shelf availability and expiry

Assortment Planning

Assortment Planning

Assortment Planning

Utilize machine learning on shopper big data to offer hyper-localized assortments that are relevant to consumer demographics.

Supply Chain Analytics, Planning & Control Tower

Retail Control Tower

Supply Chain Analytics, Planning & Control Tower

Take proactive corrective actions to resolve unexpected network bottlenecks, supply shortages and demand disruptions in real-time.  Connect to advanced replanning capabilities, with what-if scenario evaluation.

Market & Supply Chain Data - Knowledge Foundation

Market Intelligence

Market & Supply Chain Data - Knowledge Foundation

Connect the dots across products, channels, customers, and markets. Leverage the vast amounts of data now available – e.g., Shopper Loyalty Data, mobility data, POS data, customer trends, economic activity, weather, etc. – to better understand your markets and customer demand drivers.

Testimonials

Trusted by the industry leaders

"After spending the large majority of my career in the Life Sciences industry, I had yet to experience, a fully native, cloud-based integrated planning solution for my end-to-end supply chain. I’m now honored to help o9 solutions pull through what I believe is an industry game-changer."

George Llado

George Llado

Former SVP & CIO of Alexion Pharmaceuticals

"What's really succeeding with us is the idea of the connection to the data and a best-in-class UX/UI, so the people that use the business can really make an impact."

David Almeida

David Almeida

Chief Strategy & Technology Officer

"The o9 platform unlocked significant processes for us in order to effectively address changes in our volumes and to align those volumes to our labor capabilities at our distribution centers."

Ashley Ward

Ashley Ward

Senior Manager Supply Chain Planning

"We reduced planning lead time by 20%, and we minimized the manual planning adjustment up to 40%, and we reduced the resolution time for a minor report or UI adjustments or adding a new report or a customer request, by 70%, which is a phenomenal performance."

Hae-Goo Song

Hae-Goo Song

EVP at Samsung SDS

"We had a significant reduction in expedited costs. Our target was 4 to 6 million dollars. And we achieved close to 9 million dollars…"

Jay Koganti

Jay Koganti

Vice President of Supply Chain COE

Global retail leader

Increased margins through regional inventory management with AI enabled integrated business planning

Optical retailer

Building assortment strategies that optimze in-season and preseason plans to satisfy consumers at the store

American Music Retailer

Omnichannel optimization with AI enabled financial planning

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Key retail hardlines solutions
powered by the o9 Digital Brain

Marketing Effectiveness & Planning

Assortment Planning

Retail Demand Planning

Supply Chain & Logistics for Retail

See how o9 supports
related sub industries.

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