Trusted by leaders across industry verticals
The Age of “never normal” is driving the digital transformation of retail hardlines.
Common retail hardlines
challenges by role
- ”Predicting and supporting surges in consumer home improvement spending.”
- “Significant shift in channel mix between the contracting and consumer channels with the need to support various store formats and omnichannel options.”
- “Constant introduction of new items (Green innovation) to address changing consumer tastes.”
- “Massive volumes of customer, supplier, product, and market data available but not being used effectively to gain insights, drive decisions and business results.”
- “Our market visit reports are all on email – no way to reference them systematically.”
- “Our business is highly cyclical we need to better sense market signals.”
- “Analyzing a huge amount of data and trends to build hyper-localized assortments that are relevant to consumer demographics.”
- “We have Poor Inventory & Order status Visibility.”
- “We have a lack of collaboration between various links in the supply chain, causing poor decisions leading to over/under stocks.”
- “Efficiently flowing high cube products to stores taking into account DC/store labor, storage capacity and available transportation.”
- “Prices for lumber and other building materials can be volatile and creates inventory risk”
- Slow, siloed planning processes without clear view on constraints leading to sales and margin alignment gaps between finance, merchandising and operations.
- Lack of integration between merchandise financial planning and assortment planning leads to lack of clarity in financial performance.
- “Our AOP / finance process is disconnected from the rolling forecasting and replenishment processes”
- "Our people productivity needs to improve – Most work is offline, Low adoption of systems of engagement."
Aim big, start small, iterate rapidly.
Top 5 quick-win o9 capabilities that retail hardlines clients are starting with
AI/ML Powered Forecasting and Demand Planning
AI Forecasting
AI/ML Powered Forecasting and Demand Planning
Using market knowledge, unleash the potential of AI/ML forecasting to more accurately predict demand. Incorporate machine learning to dramatically improve daily forecast accuracy for all omnichannel options.
Replenishment & Flow Planning
Supply Chain & Logistics for Retail
Replenishment & Flow Planning
Optimally replenish stores taking into account the tradeoffs between on-shelf availability and expiry
Assortment Planning
Assortment Planning
Assortment Planning
Utilize machine learning on shopper big data to offer hyper-localized assortments that are relevant to consumer demographics.
Supply Chain Analytics, Planning & Control Tower
Retail Control Tower
Supply Chain Analytics, Planning & Control Tower
Take proactive corrective actions to resolve unexpected network bottlenecks, supply shortages and demand disruptions in real-time. Connect to advanced replanning capabilities, with what-if scenario evaluation.
Market & Supply Chain Data - Knowledge Foundation
Market Intelligence
Market & Supply Chain Data - Knowledge Foundation
Connect the dots across products, channels, customers, and markets. Leverage the vast amounts of data now available – e.g., Shopper Loyalty Data, mobility data, POS data, customer trends, economic activity, weather, etc. – to better understand your markets and customer demand drivers.
"What's really succeeding with us is the idea of the connection to the data and a best-in-class UX/UI, so the people that use the business can really make an impact."
Chief Strategy & Technology Officer
"The o9 platform unlocked significant processes for us in order to effectively address changes in our volumes and to align those volumes to our labor capabilities at our distribution centers."
Senior Manager Supply Chain Planning
"We are seeing about a 50% scrap reduction. And that is driven by the fact that we have a line of sight now to our customer forecasts, and we're making decisions to avoid bringing in excess inventory or inventory we don't need."
Global Supply Chain Manager
"The o9 software allows us to find the problem almost instantly, thereby allowing us to implement the corrective action much sooner well in advance of the opportunity that we faced."
Vice President of Supply Chain, Central Services, and Planning
"Now when we hear things like, "This has been the most important improvement or biggest improvement to my mental health" to "I have never, ever have to tell a customer I'm out of something." Those are the moments when you know we have got it right."
Vice President of Engineering and Quality Assurance
