Resiliency in Retail: Transforming the Omnichannel Experience

Session description

The retail industry continues to evolve at a rapid clip. Consumers’ product preferences are shifting significantly. Their channel preferences are changing as well, with a continued step-change to omnichannel. Such transformational shifts in consumer behavior create extraordinary levels of variability, uncertainty, and complexity within supply chains. As such, retailers need to respond to these changes while maintaining margins, service, and efficiencies with optimal planning of inventory, transportation, sourcing, and fulfillment. Now is the time for retailers to challenge the status quo, level up their supply chain competencies, and successfully transform their businesses.