This website does not support Internet Explorer. Please, switch to Edge, Chrome, or Firefox browser to view this page.

Learn about IE support
aim10x, Podcast

Building High-Performing Teams Through Empathy With Tracey Allen

Published: Reading time: 2 min
Caleb Masters Podcast Producer at o9 Solutions, Inc.
Caleb MastersPodcast Producer at o9 Solutions, Inc.

Tracey Allen shares her secrets to overcoming imposter syndrome, building high-performing teams, and developing the leadership required to deliver a successful digital transformation.

Supply chain organizations are losing talent—fast.

While most departments suffered high levels of attrition during the Great Resignation period of the pandemic, “turnover is 33% higher in supply chain organizations compared to pre-pandemic levels,” according to Gartner,

With nearly half of employees saying they are open to leaving their jobs in a recent Gallup survey, the market for highly qualified talent remains tight.

As supply chain functions struggle to attract, hire and retain the uniquely skilled talent required to operate world-class networks, how should leaders adapt their approach to building the high-performing teams required to drive digital transformation success?

In this episode of Masters of Digital Transformation, we sit down with Tracey Allen, Vice President of IT Procurement at Nokia, to discuss how she’s developed the teams, leadership and talent uniquely suited to drive digital transformations in procurement throughout her career.

Tracey joins host Caleb Masters to cover: 

  • How she built her IT procurement team and unlocked their potential to deliver results while working remotely during the pandemic.
  • Why listening and leading with empathy is essential to maximizing your team and department’s performance.
  • Her approach to leveraging a unique strengths-based approach to coaching individuals within a high-performing team
O9 ibp white paper directors mockup

Transformative IBP: Driving Consequential Decision-Making Across Functions

Learn how to connect functions and optimize your P&L and sustainability metrics in one user-friendly platform.

I agree to the privacy policy.

About the author

Caleb Masters Podcast Producer at o9 Solutions, Inc.

Caleb Masters

Podcast Producer at o9 Solutions, Inc.

Caleb Masters is a content creator and strategist who leads thoughtful and insightful conversations for brands to educate, inspire, and entertain listeners and convert to bottom-line results through new media, including podcasts, webinars, and live-streamed videos. In his ten-plus years of experience as a content creator, he's led teams and served as on-air talent, where he's spoken with thought leaders across the supply chain, leadership, HR, HCM technology, and entertainment industries. He currently hosts and produces the o9 Solutions podcast, Masters of Digital Transformation.


View our related articles, white papers, use cases & videos


Optimizing Revenue and Profitability with Next-Gen RGM

23 min
Optimizing revenue and profitability with next gen rgm thumbnail

What Is "One-Number" Forecasting?

3 min
What is “one number” forecasting? thumbnail
article10 min

What is Range Planning in Merchandising? Process, Strategy and Tips

by o9 Solutions
O9 blog what is long range planning header
White Paper

Transformative IBP: the Executive Guide

O9 ibp white paper short version mockup
White Paper

Transformative IBP - Driving consequential decision-making across functions

O9 ibp white paper directors mockup

Transforming Planning and Decision-Making

29 min
Transforming planning and decision making thumbnail